Amazon Prime Austria: Changes to Bonus Program and Refunds Amazon Prime Austria is ending its Booking.com travel credit partnership from January 31, 2024. Long-term subscribers can claim refunds of up to €36.50 after AK settlement. Topics: Life, .

Amazon Prime Austria: Changes to Bonus Program and Refunds

From January 31, 2024, Amazon Prime members in Austria lose one of the service’s perks — the travel credit partnership with Booking.com. The program that let subscribers get 10% back on accommodation bookings since 2019 is shutting down. Here is what changes and how to claim a refund.

End of the Booking.com Partnership

Amazon and Booking.com are ending their collaboration in early 2024. Prime members will no longer receive the 10% travel credit on hotel bookings. The program had been extended several times, but this time it is gone for good.

Why the Change?

The exact reasons are unclear, but big tech companies are trimming loyalty programs across the board. Expedia Group has also cut back its rewards. Market shifts and economic pressure make these programs harder to sustain.

Good News: Refunds for Long-Term Subscribers

The Arbeiterkammer (AK) reached a settlement with Amazon over a Prime price hike that took effect in September 2022. If you subscribed before September 15, 2022 and kept your membership active, you can claim up to €36.50 back. The exact amount depends on how long you stayed subscribed.

How to Claim

1. Make sure your subscription is still active
2. Contact Amazon support before September 11, 2024
3. Choose your refund method:
   • Bank card transfer
   • Amazon gift card (Gutschein)

Who Qualifies

Only subscribers who joined before the September 2022 price increase. Those who cancelled after the hike or signed up later do not qualify. Check the Arbeiterkammer website for full terms.

Bottom Line

Amazon Prime in Austria is losing the Booking.com bonus, but affected long-term members can get a meaningful refund. Keep an eye on your subscription and file your claim before the deadline.